Data Analyst

Position Summary
The main purpose of this position is to enable close liaison between various stakeholders to ensure that high-quality reports and analyses are delivered to our clients to enable business decisions. The position requires delivery of large scale data gathering, analysis, reporting and interpretation.

Requirements:

Relevant business- or finance degree or 3 years minimum related experience
Understanding of large scale data & reporting
C-level client liaison
Cross-departmental internal liaison and coordination
Exposure to a development team and prioritization
MS Office experience with large emphasis on MS Excel (PowerBI advantageous)
Can-do attitude and culture of learning


Key Responsibilities (KPA’s)

Business Support and Analysis to drive client engagements

Document the telecoms process of the business for internal purposes
Enhance and optimise processes both internally and with the client
Establish and compile business cases and feasibility documentation & results
Drive integrity in report outputs
Conduct large scale investigations and outputs that adds business value
Conduct investigations, gather and normalise data, analyse trends and results
Compile and present reports
Knowledge Management to improve client experience

Develop one’s own knowledge base within the telecom field through an active and deliberate plan of research and study

Coach the company employees in particular areas of subject matter expertise

Product Development

Convert customer requirements into telecoms requirements which could result in new products and services
Conduct feasibility studies on the development of new/existing products and services
Discuss the report development requirements with the relevant departments and ensure that the requirements are executed
Evaluate new offerings in the market
Key Responsibilities (KPI’s)

Conduct in-depth analysis as requested by clients and ensure proper QA for submission by the stipulated time frame.
Ensure that internal reporting requests are analysed, properly QA'd and delivered within the required time frame.
Preparing and presenting Steercom presentations monthly for various clients within the SLA.
Ensuring that all financial reconciliations, reports and submissions are completed timely, accurately and to the required standard monthly.
Preparing business cases to the required standards of professionalism and presentation as well as submitted within the stipulated time frame as per WBS.
Preparing and documenting business processes in accordance with the standards of both the client and the organisation within the stipulated deadline. Enhancing and optimizing processes both internally and with the client.
Converting business processes of the client into IT requirements.
Discussing the report developmental requirements with Shared Support Services and the Dev team, ensuring that the requirements are executed.