Be responsible for Store Deli operation, to include the various duties such as cooking, serving, packaging, and operating counters. Reporting to the Store Manager

Duties and Responsibilities:

Oversee deli employees, ensuring appropriate food handling, customer service, and pursuit of sales goals
Manage employee schedules and time-off requests
Collaborate with the Store Manager to produce displays and inventory
Check prices across multiple vendors to ensure the best cost
Manage daily activities of employees to improve sales performance.
Supervise employees in various duties such as cooking, serving, packaging, and operating counters.
Manage product storage, maintenance and rotation activities to avoid any damages or spoilages.
Assist in preparation of inventory and sales budgets.
Analyze profit and loss and recommend improvements to meet department goals.
Schedule and assign works for associates on daily basis.
Assist in interviewing, hiring and training associates.
Provide training to staff on company policies and sales guidelines.
Respond to queries and complaints from both customer and employee.
Ensure employees follow company policies and store rules.
Coordinate with employees to operate the Deli store to achieve sales goals.
Ensure that products are properly labeled with prices and dates.
Monitor and maintain stock inventory levels to avoid over and under stock problems.
Interact politely with clients while solving problems related to sales, dissatisfied service and issues regarding store operation.
Operate all food preparation machines and equipment.
Receive, unload and stock the food items.
Ensure that facility is maintained-neat, clean and safe.
Work hours between 5am –7pm (shifts)

Minimum Requirements:

Matric with Min 5years of deli experience, including two years in a supervisory role
Strong organizational and administrative skills and some technical training / certification
Proficiency with POS systems and computer skills for accounting and inventory purpose
Excellent customer service and communication skills