Direct Travel Specialist - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 06-07-2022 9:11:18 AM
Looking for a Travel Specialist with 5 years’ experience with inbound bookings for direct clients.

Experience required:
Must have at least 5 years reservations experience preferably in a tour operating environment
A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
A good knowledge on FIT and Groups policies and procedures
Communication skills and a good command of the English language
Tourplan reservations system, added advantage

Duties will include:
Calm and professional interaction with both suppliers and travel planners, telephonically & via email
Creative and out of the box planning and designing of itineraries
Handling reservation requests either email or telephonic
Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
Professional servicing of our dynamic direct guests
Proactive selling of products and services ensuring the best possible safari for the guest
Saturday duty and cell phone duty on a rotation basis
Public holiday duty and cell phone duty on a rotation basis
Shift work required on rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions