Dutch speaking Travel Representative - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 10-05-2022 12:37:47 PM
We have an exciting job opportunity for a Dutch speaking Travel Representative to join a prestigious airline brand at their offices in Cape Town, South Africa. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer amazing benefits, career advancement, numerous opportunities to visit their international clients and/or one of their global locations for top performers, rewards & recognition – team incentive budget, annual excellence awards, and much more! Join this multi-cultural work environment with colleagues from all over the world today!

Your key job responsibilities as the Dutch speaking Travel Representative in Cape Town, South Africa:

- Assist passengers with pre & post flight departure travel-related queries in customer relations department in Dutch & English languages
- Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels

Requirements for this Dutch speaking Travel Representative job in Cape Town, South Africa:

- Native/Advanced level in Dutch language: Verbal & Written skills essential
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts. Weekends may apply
- Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred
- Excellent Computer literacy & technical skills
- Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
- Own transport
- No criminal record