ELECTRONIC FIELD SERVICE TECHNICIAN - Randburg Verfied

Salary Negotiable Randburg, Gauteng Randburg, Gauteng more than 14 days ago 11-11-2020 10:19:56 AM
06-01-2021 10:19:56 AM
ELECTRONIC FIELD SERVICE TECHNICIAN
Overview:
Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Duties:
• Provide service and customer support during field visits or dispatches.
• Tie workflow to schedule.
• Manage all on-site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Calibration and validation of various equipment and disciplines.
• Produce timely and detailed service reports and certificates.
• Document processes.
• Operate vehicle in a safely manner and use field automation systems.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations / briefings.
• Build positive relationships with customers.

Qualifications and Skills
Technical qualification in electronics
• Experience working on various electronic and laboratory equipment
• Proven field service experience.
• Ability to troubleshoot, test, repair and service technical equipment.
• English literacy.
• Willing to travel locally and internationally.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Familiarity with tools and applications.

Remuneration:
Highly negotiable salary plus Co car, medical aid, provident fund, 13th cheque, commission, fuel card

Recruiter: PCSES