Exec Housekeeper

Award winning World Class 5* Game Lodge Sabi Sands Game Reserve Mpumalanga

The Exec Housekeeper is responsible for superior cleaning and laundry services within the lodge and produce a consistent,
high quality product, providing a courteous, professional, efficient and flexible service consistent with the company’s policies
and procedures, to maximize guest satisfaction.

a Degree/Diploma in Hospitality Management.
Knowledge and understanding of Housekeeping, Laundry and Guest Area Service Procedures.
Sound Knowledge of MS Office Suite (Administration and Financial Competence).
Knowledge and experience of overall hospitality operations mainly in Housekeeping and Food and Beverages (HK & FB).
Valid code 08 driver’s license.
Strong leadership and management skills with excellent Communication skills and very well spoken.
Confident team Player with positive attitude, enthusiasm, and emotional control (People skills-tolerance, patience, and care).

Ensure cleanliness in the Guest Areas/Guest Room Areas, staff quarters are cleaned and prepared, maintain cleanliness of all areas
daily.
Ensure room fresheners are performed and turn down services are done according to company standards.
Ensure all guest information is available and collected and communicate prior to arrival.
Ensure equipment (Washing machine, tumble dryers, iron) is operated effectively according to instructions and manuals and
maintenance schedules.
Responsible for safekeeping of housekeeping equipment.
Maintain discipline and implement Performance standards within the Housekeeping department. (HR)
Review monthly forecasts and schedule resources accordingly.
Manage and control inventory stock and therefore compile Lodge monthly report for the Housekeeping Department
Ensure adherence and understanding to Fire, Hygiene and Health and Safety (OHS)