REQUIREMENTS
Minimum Qualifications:

Relevant Diploma at NQF 5

Code 8 Driver’s license

Minimum Experience:

2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level

Job Summary:

An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.

Key Responsibilities and Deliverables:

Manage promotional activity

Facilitate the implementation of promotion grids
Ensure informed about time frames for promotions
Communicate promotional activities to field force
Ensure understanding of objectives of various promotions
Ensure POS material to stores
Ensure sufficient stock has been ordered within required timeframes
Ensure promotional activities have been implemented and maintained
Provide feedback to relevant stakeholders
Monitor competitor’s new innovations
Analyses and manage data integrity (Field comms)
Achieve POP objectives

Ensure generic Planograms are implemented
Ensure store-specific planograms and category flows are implemented and maintained
Provide feedback to Clients with regards to forward share changes
Ensure forward share is reflected on shelf as per rate of sale
Ensure market share is reflected in the category
Ensure shelf health is implemented and maintained
Effective and efficient achievement of targets

Communicate sales targets to the Field Force
Increase volumes in stores
Identify in-store cross-merchandising opportunities
Ensure stock pressure is applied
Ensure forward share reflects ROS
Monitor in-store pricing
Ensure out-of-stocks are limited
Ensure sufficient ordering of stock on NOD
Ensure delivery of stock as per NDD
Minimise credit notes
Monitor sales to ensure sales targets are achieved
Drive ad-hoc promotions to increase sales
Develop alternative strategies to increase sales
Ensure timeous promotional activities implemented
Control expenses

Control cell phone/telephone expenses
Monitor and control:
fuel expenses
vehicle expenses
training expenses
travel expenses of staff
overtime
stationary expenses
Pro-active operational excellence

Managing the resources required to ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation
Continuous monitoring of service delivery
Ensure implementation of systems to promote efficiency
Implementation of sales initiatives and value-adding store operations
Ensure all company assets are maintained according to company policy
Manage staff in-store book communication and feedback
Highly effective business insights and execution

Identify and act on new business opportunities
Share information with relevant stakeholders
Effective data collection and analysis
Provide insights for improvements and new ways of driving sales
Plan and implement sales operations for clients and customers based on the analysis of sales data
Monitor and evaluate new innovations
Monitor competitor’s new innovations
Stakeholder engagement

Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers
Provide continuous feedback as per client requirements
Compile regular reports to relevant stakeholders
Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)
Liaise with customers and depot’s (stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms)
Compile trade visit reports
Compile trade contact reports
Compile regular reports to Regional Managers
Conduct review meetings with client
Provide feedback via feedback platform (e.g. IVR/Grapevine/Field Comms/Manual tracking)
Monitor new innovations

Inform field force of new innovations
Monitor speed to market
Monitor stock in DC
Negotiate new or existing listings in stores with store managers
Distribute trade presenters to Field Force and customers
Provide feedback to clients
Monitor sales
Manage staff in-store book comm. and feedback
Effective people management

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning and performance management
Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
Ensure accurate in-store administration, provide updated stocking files and support staff with in-store conflict/issues
Manage Employment Equity targets
Ensure appropriate levels of management and accountability
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Ensure effective knowledge sharing
Effective teamwork and self-management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Manage own career development by staying abreast of any technical and industry changes