FLOOR SUPERVISOR

REPORTING RELATIONSHIPS:

Reports to: Warehouse Operations Manager
Supervises: Dispatching and Receiving Clerks/checkers, Bendi operators, Forklift operators, scooter drivers and packers and loaders.

JOB SUMMARY:

? The Floor Supervisor has general responsibility of co-coordinating and supervising the end to end warehouse activities on a day to day basis
? Under the direction of the Warehouse Operations Manager, the Floor Supervisor is responsible for supervising the receiving, warehousing, and
dispatching of products in a manner consistent with the company service and cost objectives in line with the relevant standard operating
procedures
? The floor supervisor is the direct operation link into the Rooms Operations Manager and works closely
downstream with the Room`s system operator where appropriate.

SPECIFIC DUTIES & RESPONSIBILITIES:

Dispatching and Receiving

? Supervises and co-ordinates unloading of inbound shipments, ensuring that scooter drivers maintain the non-negotiable productivity offload of
28 pallets from a truck within 14 minutes – Targets may vary from room to room, from time to time
? Orderly stacking of products and the picking and stacking of outbound shipments in accordance with the highest possible levels of productivity
? Verifies required inbound\ outbound paperwork with drivers, ensuring that all products are properly accounted for
? Participates in the unloading, wrapping, and stacking of all inbound consignments
? Participates/facilitates the picking, packing, and staging of orders utilizing the proper “pallet identification label” is affixed onto each pallet
? Facilitate the loading of trucks “out”, and the loading/offloading of trailers as required, ensuing documentation accuracy
? Makes sure that each inbound consignment is 100% accurate to relevant documentation
? Makes sure that through his “scooter drivers”, stock is shunted into the relevant aisle/s and staged accordingly for the Bendi driver to pack away
(using his hand-held scanner and put away functions)
? Facilitates and ensures that the daily shift meeting is the norm for all rooms and all shifts
? Ensures that quality housekeeping and cleaning is maintained as dictated within the relevant housekeeping standard operating procedure and
in-house cleaning roster

Quality

? Identifies and recovers any damaged products consistent with the company policy For example, all exposed products must be rejected while a
torn case without exposure can be taped and applied to an order
? Reports all shortages or excess goods to the Warehouse Operations Manager
? Reports quality variances
? Is vigilant toward petty pilferage and areas of potential theft of product
? Is custodian of all Food Safety and Occupational Health and Safety non negotiables in exercising his duty around statutory law within his circle
of influence

Non-negotiable rules – Internal

? Is able to print and execute all reports pertaining to our internal NON negotiables within the prescribed timeframes (Igloo reports)

Non-negotiable rules – Supplier specific

? Is able to understand, execute and deliver to our CW/external customers non-negotiable rules within prescribed timeframes

Equipment

? Working through the facilities manager, his risk and loss control manager, ensures the efficient and safe operation of all materials handling
equipment
? Ensures that all relevant check lists are up to date and any problems reported and followed up
? Has a thorough understanding of the operating protocol’s when it comes to machine accidents and potential injury on duty processes and can
ensure the correct data, info gathering, and reporting methodologies are utilized

Scheduling

? Participates in establishing work schedules where appropriate, ensures that his operation is
complaint to rotational night shift requirement and therefore ensures that all schedules are
correctly implemented and that jobs are assigned effectively and completed properly
? In doing so, pushes productivity and minimizes overtime to add economic value in his circle of
influence.

Storage

? Ensures the optimal utilization of space through warehouse consolidation, reporting timeously to his operational manager as an early warning in
cases where his room is nearing capacity – NEVER EVER ALLOW YOUR WH TO BE FULL TO CAPACITY
? Ensures off-loaded product are put away as soon as possible or moved to the bottom of Block 1 and 2 temporarily for put way when space is
available in shelves, or otherwise directed – This may vary from room to room

Health, Safety, Sanitation, and Security – Safety, health, risk, and loss control.

? Maintains a clean, neat, and orderly work area, inclusive of outside loading bays, yard, waste and skip area, airlock, battery bay and surrounds
as well as own office environment and workstations
? Ensure all cleaning and sanitation is done as per the Master Cleaning Schedule and checklists completed as determined by our cleaning
schedule
? Assists in maintaining the security of the warehouse as determined by our RLCM and our “toolbox of safety initiatives”
? Conducts operations in a manner which Promotes safety. Conducts operations in accordance with OSHA standards
? Is an ambassador when it comes to our depot`s Covid 19 contribution strategy

Labor Management

? Directs the inbound operations of the warehouse work team to achieve prescribed Room objectives, from a receiving, packing, strapping,
ensuring product is correctly checked and labelled and “shunted” into the correct pick or home destination – using the required handheld
scanner technology
? Similarly, and where appropriate, directs the outbound operations in the effective, accuracy and efficiency in withdrawing stock in line with
customers’ orders, using the required handheld scanner technology
? To complete the inbound and outbound cycle, makes 100% sure that all inbound and outbound stock is thoroughly checked in and or checked
out thoroughly to minimize any risk attached to stock entering and or exiting the premises
? In collaboration with the Rooms Manager, develops and maintains a productive work team by creating programs for hiring, training and
professional development
? Matches the skills and background of the personnel to the work required
? Applies sound communication and motivation techniques in supervising, counseling, and disciplining subordinates
? Recognizes that confrontation is a positive form of feedback to overcome employee problems
? Provides input into the performance evaluation system for recommending promotions, wage increases and terminations.

Code of conduct

? The floor supervisor stands accountable to ensure that all staff under his command are managed in accordance with our code of conduct
? This includes all discipline be it from the lowest level of offence up to and including the more severe of offence’s.

To this end, the floor supervisor does need intimate understanding of our policy as laid out in the code of conduct, as well as within training
recently undertaken .The floor supervisor has the authority to issue written reprimand, written warnings and of course final written warnings
***Making sure that he does check in with his relevant operations manager*** to ensure correctness and consistency

Records
? Completes all necessary records such as shift meeting preparations, own CSA (control self audits), truck pallet offload statistics, own
housekeeping audits, where necessary checking in and or load sheets, etc, on time and all the time
? Has the ability to conduct “cross over CSA audits “with emphasis on robust debate when it comes to out of line variances
? Makes 100% sure that all inbound, internal, and outbound paperwork and invoices are accounted for before close of his shift
? Similarly, makes 100% that proper close of shift is maintained, and appropriate end of shift notes + plans for incoming shift are written up and
handed over to guarantee a seamless carry over from one shift to the other and then back

Inventory

? Assures the integrity and assists in conducting physical inventories, stock counts and or item counts as determined by our Ops manager and or
respective client/s
? To this end, is able to plan the end to end physical Rhodes/Rich`s/Beefcor and or any other customers stock counts
? Specifies to each employee that product removal must be by the proper load number and if any deviation exists, it should be with the consent of
the relevant Operations Manager and or Systems Operator/RLCM
? Under authorization, modifies paperwork so final document agrees to the load number received or dispatched – REMEMBER THIS MUST BE
SANCTIONED BY SENIOR MANAGEMENT

Communications

? Prepares and attends morning and evening start of shift meetings
? Takes appropriate “roll call” to determine any unauthorized absenteeism, then relays this down to Operations Manager and or day shift where
appropriate for action in full team Thursday warehouse meetings.
? Interacts with Management, customers, and employees ongoing
? To this end, is able to represent the company within weekly/regular Rhodes, Rich`s, Beefcor and or any other customer get together`s and or
weekly meetings
? Has the ability to “call it” as he “sees it” irrespective of the department, room and or level of authority he engages
? Acts as a liaison between employees and top management is custodian of our value of effective communication Warehouse Checks and
Balances: - Floor supervisor requirements

In addition to his/her normal duties, the Floor Supervisor is also responsible for keeping the following checklists up to date, and ensuring any problems identified during these checks are reported, corrected, and followed up until completion:

1. Machine Checklist (CWRP-REC-019, CWRP-REC-020, and CWRP-REC-021)
2. Machine defect report
3. Protective clothing and equipment checklist (CW-REC-018)
4. Glass inspection (CWRP-REC-055)
5. Temperature Monitoring (CWRP-REC-039).

Should you not receive a response within 2 weeks of applying for the above position, please consider your application unsuccessful, we will however endeavour to search for suitable positions that may be appropriate to your experience and location.