Responsibilities:

• Represent multiple Brands in the Region

• Provide a full franchise system service to Franchise partners within the Region inclusive of:-

o Operations support and measurement of operations campaign drivers vs minimum brand requirements

o Identify Regional training needs and provide feedback to the Regional Training Managers

o Ensure support and compliance of Regional training workshops and courses

o Drive Regional participation in locality marketing initiatives to support national campaigns

o Consult with a view to identify and grow key multiple operators within the Region in accordance with the Group’s expansion criteria

o Grow the Brand’s presence in the Region via lead referral to the Regional New Business Manager

• Conduct regular trade visits with the team of Franchise Managers, ensuring a minimum of one visit per restaurant, per quarter across the entire region

• Monitor service levels to Franchisees across the Regional supply chain and implement corrective action where required

• Co-coordinate Regional Franchisee meetings hosted in the regions and take accountability for meetings

• Provide structured monthly reports to the immediate Head of Department which are comprehensive and on time

• Assist and provide input into the annual business plan and budget for the region

• Manage, develop and lead a team of Franchise Managers via the application of the Group’s Integrated Performance Management tools and principles


Qualifications and Skills:

• Relevant qualification

• Matric


Experience:

• At least 5 years franchising management experience (preferably within Branded Food Services)

• Must be a S.A born citizen

• AA/EE Candidates