POSITION DESCRIPTION

• Assist with the development and implementation of Franchisee specific business plans and budgets
• Interpret monthly management accounts, benchmark and suggest corrective actions where necessary
• Protect brand integrity via implementation and measurement of Standards of Operations Programmes
• Identify and communicate formal training needs to the training department for training intervention
• Monitor and feedback information about competitor activity within the region
• Identify in-store training needs and implement on the job training interventions and coaching
• Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnovers
• Ensure implementation of national marketing campaigns
• Enforce correct use of all supporting elements i.e. point of sale, premiums etc
• Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR and Marketing

JOB EVALUATION CRITERIA

EDUCATION AND EXPERIENCE FORMAL EDUCATION

• Minimum of Matric
• Preferably related food service qualification
• Minimum 5 years franchising experience in similar role