We have an exciting career opportunity for a Fraud Prevention Analyst to join a global, multi-cultural iGaming company that’s all about entertainment and all things sport at their offices in Johannesburg. They have evolved into a focused, dynamic community that thrives on all things sporty, providing services to an internationally renowned sports betting brand that has a huge presence in the Premier League and other top tier leagues around the world. You will be responsible for mitigating fraudulent activity during the various phases of their customer life cycle. Does this job sound like the perfect challenge for you? Keep reading!

Your key job responsibilities as the Fraud Prevention Analyst in Johannesburg will include:

- Monitor realtime queues and identify high risk transactions within the business portfolio
- Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks
- Identify fraudulent transactions and cancel them from further processing
- Resolve queued transactions within the service level agreements to reduce potential revenue losses
- Interact with banks and customers to validate information and to confirm or cancel authorisations
- Resolve customer issues within the scope of existing service level agreements
- Monitor constantly customer and transactional records to identify unauthorised transactions and fraudulent accounts
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems
- Ensure confidentiality of all information collected during investigation

Requirements for this Fraud Prevention Analyst job in Johannesburg:

- At least two years’ experience in financial services data analysis
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
- Familiarity with fraud prevention issues and suspicious transaction monitoring systems
- Fraud Prevention experience, diploma or similar qualifications an advantage
- Ability to organise and analyse complex data sets
- Ability to easily grasp and comprehend fraud specific to a particular business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risks
- Experience using data mining/analytical tools and KYC automated solutions as an asset
- Strong research skills and experience working with online research tools
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
- Must be willing to work shifts as our business is a 24-hour operation. The candidate will be required to work on a rotational shift basis which includes work over weekends and public holidays
- Must have reliable transport and a valid driver’s license