Front Office Manager - Heidelberg

Front Office Manager
Strictly supervises all Front Office personnel and ensures proper completion of all front office duties. Direct and coordinate the activities of the front desk, reservations, guest services and telephone areas. Responsible for training of all front office staff

1. Minimum of 1 – 2 years in a Front Office Management position in 4-5 star establishments
2. Must have Grade 12 and be computer literate. Proficient on the Opera System
3. Strong leadership and communication skills (Written and oral)
4. Resilient and flexible
5. Must be able to work under pressure
6. Excellent sales and customer skills – able to develop and maintain relationships with clients and increase corporate business
7. Well-spoken and well-presented individual
8. Strong administration skills

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