General Manager - Lephalale Verfied

R 30K-45K per month Lephalale, Limpopo Lephalale, Limpopo more than 14 days ago 04-09-2020 5:43:10 PM
30-10-2020 5:43:10 PM
General Manager 5-Star Lodge | Limpopo - South Africa
Salary: R30-40K Negotiable - Live In

Please Submit: Updated MS Word CV; RFL ALL Employment History Incl Current; Current Salary P/M; Recent semi-professional head and shoulders photograph of yourself

Purpose of Position:
Complement Recruitment are recruiting for a General Manager from the Hospitality industry, and from a 5-Star bush lodge background. The GM will assume the responsibility for the daily operations of the lodge, ensuring fiscal discipline, five-star guest experience and effective leadership of the management team.

KEY FOCUS AREAS
Leadership & Management
• Maintain and ensure the good will of the brand at property level;
• Ensure the developed set of lodge standards are upheld and maintained;
• Ensure the Lodge management perform to the company standards, having a tangible presence with guests and staff;
• Ensure the management structure of lodge is streamlined and effective and in line with hospitality trends;
• Attend monthly management meetings and provide regular reports.

Development & Staff Management
• To earmark and develop individuals who show potential to grow into positions;
• To manage the implementation of training plans;
• Provide effective leadership through professional employee relations and encouragement of all subordinates, including mediation.

Communication & Systems
• To maintain the use of existing systems in line with standards;
• To ensure both verbally and through effective communication platforms, that the front-line staff communicate accurately and articulately with all guests.

Human Resources & Community
• To build and maintain good employee relations, ensure HR policies, procedures & disciplinary code are upheld;
• Strategically initiate & develop succession plans within the employee base;
• Maintain and support good relations within the surrounding communities.

Financial & Compliance
• Compliance to all operational expenditure budgets during the annual budget setting, process for presentation to the General Manager of Operations;
• To ensure compliance with set operational variable costs;
• To attend monthly meeting with the Financial Manager
• To ensure relevant operating licenses are in place and current.

REQUIREMENTS – QUALIFICATIONS AND SKILLS
• Grade 12 (essential); Degree/Diploma in Management/Finance/Tourism (Advantageous)
• At least 5 years’ experience in Senior Lodge Management positions
• MS Office Suite
• Proven track record of having made targets and managed medium size teams
• Valid code 08 driver’s license & own reliable transport