General Manager - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 20-05-2021 8:27:42 AM
15-07-2021 8:27:42 AM
Our client a luxury lodge & hotel group based in Bryanston, Johannesburg require an experienced General Manager with at least 5 years’ experience managing a Hotel of 4-5 star with 57 rooms in Cape Town.

(Only short listed candidates will be contacted, if you are not contacted within 21 days, please consider your application nor successful).

JOB SPEC:

JOB REQUIREMENTS:
Responsible and accountable for complete Guest satisfaction of all guests visiting the Hotel
Responsible and accountable of operational quality and standards of all operational departments of the Hotel.
Oversee the operations functions of the hotel
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards
Lead all key property issues including capital projects, customer service and refurbishment
Hold all daily briefings and monthly staff meetings
Handling complaints, and oversee the service recovery procedures
Involved with finance team in compiling Operating Budget, Marketing & Sales Plan and Capital Budget
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Deliver hotel budget goals and set other short- and long-term strategic goals for the property
Developing service improvement actions, carry out costs savings
Strong understanding of P&L statements and the ability to react with impactful strategies
Closely monitor the hotels business reports on a daily basis and take decisions accordingly
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
Maximizing room yield through innovative sales practices and yield management
Prepare a monthly financial reporting for the owners and stake holders
Assisting and approving in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services
Act as a final decision maker in hiring of key staff
Coordination with HOD’s for the execution of all activities and functions
Overseeing and managing all departments and working closely with department heads on a daily basis
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
Chairman and facilitator of EE actions
Well-rounded knowledge of Industrial relations in order to chair and initiate hearings
Planning and overseeing of preventative maintenance
Managing and Maintaining Hotel Covid Protocols.

SYSTEM REQUIREMENTS:
Microsoft Office, especially with Good Excel Skills
Opera
Micros Materials Control

MINIMUM EXPERIENCE AND REUIREMENTS:
5 years’ experience managing a Hotel with similar size and market segments
Relevant qualification will be to your beneficial.
Must have a good command of the English language with good writing skills.
Solid interpersonal skills
Valid RSA ID
Dynamic
Self-Starter
Problem Solving
Team Player
Flexible
Presentable Appearance

OFFERED:
The package includes a Provident fund and Medical Aid of which the company contributes towards.