Reference: 5313 CDS

Job Description:

Accountable to grow the branch in line with the Board approved budget.
Implement the growth strategy.
Manage and report to the Regional Business Manager on budget items such as capital expenditure, as per the approved Delegation of Authority.
Accountable for the performance of the branch.
Full responsibility to ensure the branch runs operationally smoothly, thus ensures the network infrastructure, HR, sales, marketing, customer satisfaction and finance are all sound.
Check in and communicate about the health and status of the part of the business you manage and to advise and / or ask for help.
Report to the Region and Management for financials, technical and operational aspects.
Oversee the implementation of the official culture and values in the branch through cooperation with the Region and head office.
Administer performance management in the branch as per the Performance Management guidelines

Qualifications:

A Technical or Business Management diploma will be advantageous.
At least 4 years’ experience in General Business management.
At least 2 years business / sales experience.
Experience in managing a WISP environment will be advantageous.
Working knowledge of Microsoft office products.
General Managers have to keep their employees motivated, resolve conflicts and make hard decisions. A successful General Manager is a good leader.
Time management is essential to make sure everything gets done.
Manage WISP budget. Confidence in using math skills to make sure you know where your company’s money is going.
Analytical skills are needed to solve problems that may come up during a typical workday.
Having the ability to make hard and fast decisions is crucial to success.
Great verbal communications and writing skills will help in any of these scenarios