We are currently looking for an experienced GENERAL MANAGER to join the team of a beautiful, 5 star lodge, located in Madikwe Game Reserve.

The main responsibility of General Manager is to assume responsibility for the daily operations of the Lodge, ensuring fiscal discipline, five-star guest experience and effective management of the team.

Key Focus Areas for this job:

General Management

Maintain and ensure the good will of the Lodge brand at property level;
To ensure the developed set of the Lodge standards are upheld and maintained;
To ensure management personnel of the Lodge is up to the highest standards
To ensure the management structure of the Lodge is streamlined and effective and in line with hospitality trends;
Attend monthly team meetings
Development and Staff Management

To earmark and develop individuals who show potential to grow into positions
To implement training plans
Provide effective leadership through professional man-management and encouragement of all subordinates, including mediation
Communication and Systems

To maintain the use of existing systems in line with the Group standards
To ensure both verbally and through effective communication platforms that the front-line staff communicate accurately and articulately with all guests.
Human Resource and Community

To ensure HR policies and procedures and disciplinary code are upheld
To ensure all statutory requirements in the “Basic Conditions of Employment Act” are maintained by the lodge
Financial and Compliance

To compile all operational expenditure budgets during the annual budget setting process for presentation to the Group General Manager of Operations
To ensure compliance with set operational variable costs
To attend monthly meeting with Group’s Financial Manager
To ensure correct operating licenses are in place and current
Qualifications and Skills Requirements:

Grade 12 (essential)
Degree/Diploma in Management/Finance/Tourism (advantageous)
At least 5 years’ experience in senior Lodge Management positions
MS Office Suite
Proven track record of having made targets
Valid code 08 driver’s license & own reliable transport
Salary: Market Related, depending on skills and experience.

Start: DECEMBER 2020

To apply for General Manager | North West Province | 5 Star Lodge, please send your CV in WORD document, with recent photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.