We are looking for an experienced GENERAL MANAGER to run a well-known, 5 star Boutique Hotel located in close distance to V&A Waterfront and pristine Cape Town’s beaches.

Main responsibilities of General Manager:
Responsible and accountable for complete Guest satisfaction of all guests visiting the Hotel
Responsible and accountable of operational quality and standards of all operational departments of the Hotel.
Oversee the operations functions of the hotel
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards
Lead all key property issues including capital projects, customer service and refurbishment
Hold all daily briefings and monthly staff meetings
Handling complaints, and oversee the service recovery procedures
Involved with finance team in compiling Operating Budget, Marketing & Sales Plan and Capital Budget
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
Deliver hotel budget goals and set other short- and long-term strategic goals for the property
Developing service improvement actions, carry out costs savings
Strong understanding of P&L statements and the ability to react with impactful strategies
Closely monitor the hotel's business reports on a daily basis and take decisions accordingly
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
Maximizing room yield through innovative sales practices and yield management
Prepare a monthly financial reporting for the owners and stake holders
Assisting and approving in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services
Act as a final decision maker in hiring of key staff
Coordination with HOD's for the execution of all activities and functions
Overseeing and managing all departments and working closely with department heads on a daily basis
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
Chairman and facilitator of EE actions
Well-rounded knowledge of Industrial relations in order to chair and initiate hearings
Planning and overseeing of preventative maintenance
Managing and Maintaining Hotel Covid Protocols.
Systems knowledge requirements:
Microsoft Office, especially with Good Excel Skills
Opera
Micros
Materials Control
Minimum Experience and Requirements from General Manager:
5 years’ experience managing a Hotel with similar size (approx. 70 rooms) and market segments
Must have a good command of the English language with good writing skills.
Solid interpersonal skills
Valid RSA ID
Dynamic
Self-Starter
Problem Solving
Team Player
Flexible
Presentable Appearance
Salary package:
The package includes a Provident fund and Medical Aid of which the company contributes towards, base salary will be discussed during interviews.

Start: ASAP

To apply for General Manager | Central Cape Town | 5 star Boutique Hotel, please send CV in WORD document with recent photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Recruit for Africa is a recruitment agency based in South Africa specializing exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!