more than 14 days ago
4* Beachfront Hotel Lagos Nigeria
Hospitality Diploma or Degree.
5 years GM experience in medium sized 4* Hotels required.
General Manager experience in limited or full-service property.
Ability and willingness to work flexible hours including weekends, holidays and late nights.
Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities;
develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are
aligned with the hotel’s business strategies;
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback
to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team
accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans
and employees are aligned with business strategies;
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach,
and actively pursues leads with Sales and Marketing team.
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time
with employees on the frontlines.
Verifies property compliance with legal, safety, operations, labor, brand product and service standards;
conducts both routine and short-notice quality assurance audits with specific departments;
Salary $ 3000 - R 46950 NETT
• Medical Insurance
• Accommodation apartment within the hotel
• Year end bonus based on performance
• Visa and return flights