Are you ready to experience something magical? Our client, which is voted as one of the best companies to work for in Suva, Fiji is looking for a passionate German speaking Call Center Supervisor who is fluent in German and English (read, write and speak). Not only will you be working for an amazing company offering a lot of benefits, you will experience island life and all it has to offer. If you are looking for a once in a lifetime type of opportunity where you can have a dream job and have the time of your life after hours, here it is.

Your key job responsibilities as the German speaking Call Center Supervisor in Suva, Fiji will include:

- Plan and implement call center strategy
- Determine targets for call center
- Hire and onboard new call center employees
- Answer staff questions, provide guidance and feedback to team members
- Train new employees
- Onboard new employees
- Ensure a friendly and motivating work environment
- Measure performance with KPIs such as call interruptions, calls waiting etc.

Requirements for this German speaking Call Center Supervisor job in Suva, Fiji:

- Proficient in German and English
- Good knowledge of MS Office
- Experience with performance evaluation procedures
- Outstanding communication, interpersonal and leadership skills
- A customer-oriented and problem-solver mindset
- Excellent organizational and time-management skills