Guest Manager - Cape Town
R
10 000
per month
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
08-01-2020 10:51:23 AM
04-03-2020 10:51:23 AM
One of our clients, within the hotel industry, currently has a vacancy for a Guest Manager.
They are looking for a young energetic person who lives in Cape Town (City Bowl) who is immediately available.
The role of the Guest Manager is to make the clients feel welcome and ensure a pleasant and comfortable stay in the hotel.
Job objectives:
• Responsible for the reception duties at the front desk
• Managing a group of cleaners
• Make sure that all the rooms/units are clean and neat
• Handle guest complaints and queries
• Provide upscale guest service experiences for clients throughout their stay
• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
• Ensure all administration is up to date
Minimum requirements:
• Must have a Grade 12
• Previous hospitality experience within the Hotel Industry is essential
• Previous experience in dealing with customers
• Must be bilingual (Afrikaans and English)
• Ability to work flexible hours
Competencies required
• Must have good communication and interpersonal skills
• Must be able to work with people
• Planning and organising skills
• Problem solving skills
• Excellent client services skills
Salary – R 10 000 (negotiable)
If you meet the minimum requirements, please submit your CV
Should you not hear from us within 10 days after the closing date, please consider you application as unsuccessful.
Closing date: 17 January 2020