GUEST RELATIONS - Addo
Salary Negotiable
Addo, Eastern Cape
Addo,
Eastern Cape
more than 14 days ago
03-09-2019 11:15:25 AM
29-10-2019 11:15:25 AM
Primary purpose of the job:
• To provide support in the daily operations of the lodge in conjunction with the Assistant / or Lodge Manager
Appointment Requirements
• Formal Hotel Management Diploma / Certificate
• Minimum 2 years working experience as a butler / hostess / guest relations in a 4*/5* establishment
• Excellent communication skills in English
• Excellent guest relations skills with a strong focus on satisfying guests needs
• Must comfortable in dealing with very distinguished clientele
• Must have an eye for detail / attention to detail
• Must have good knowledge of F&B service, Front Office and Housekeeping
KPA’S
• Doing housekeeping checks according to set standards
• Supervising service in the restaurant before and during meal times and supporting the service staff
• Ensuring Meal standards are adhered to before meals leave the kitchen
• Checking guests in and out, and taking care of guests requests and needs during their stay
• Act on guest’s requests for additional services and supplies
• Liaise with senior lodge management to report abnormalities, variances and new ideas for improvements
• Assist with Stock Counts and Weekly and Monthly Reports
Hospitality hours apply – 11 days on / 3 days off
Competitive market-related salary on offer, including accommodation (excluding meals)
Please note: Due to the nature of the accommodation on offer, this position will be single for a single person without any dependants
To apply for this position, please email CV’s via website stating your current gross ctc monthly salary + notice period