Guest Relations Officer Car Rental - Northern Suburbs Verfied

Salary Negotiable Northern Suburbs, Western Cape Northern Suburbs, Western Cape 13 days ago 15-11-2021 11:11:50 AM
Guest Relations Officer Car Rental
Western Cape, Cape Town, Cape Town International Airport
Salary Dependant on Experience + Commission + Overtime

Be the face and the “go-to” person for this well-known Car Rental Agency. We are looking for a professional, responsible, and mature person meet and greet customers, handle any problems or queries and ensure outstanding customer service. You will need to be impeccably groomed, well-spoken, fluent in English and Afrikaans, be able to multitask and stay calm in a busy environment. It will be a huge advantage if you have previous Car Rental experience, otherwise, we would consider cabin crew, hotel guest relations, or any similar customer-facing experience.

***Please note that this position requires shift work, and you will be working over the festive season. (Either Christmas or New Year)***

URGENT – MUST BE ABLE TO START ASAP

You will need the following documents, skills and experience to apply.
• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving
• Copy of valid Drivers License
• A recent photograph of yourself
• Names and contact numbers for at least 2 References
• 3+ years Customer Service (Must be face to face) experience
• Strong Excel skills
• Excellent planning skills
• Must be extremely well-groomed
• Must be able to multi-task and handle problems efficiently