Guest Services Supervisor.

World class 5* Game Lodge - Stunning Bush Retreat - Mpumalanga

The role requires co-ordination of the guests stay, ensuring that from arrival to departure they experience an authentic and memorable time.

This will include hosting meals, orientation of the lodge and the rooms on arrival, booking activities, making the guests feel comfortable and

to ensure their stay is one they’ll remember.

Qualifications / Experience

• South African Citizen
• Preferably 2 years experience in 5 Star Establishments
• Hotel or Tourism School (or similar qualifications)
• Hosting experience ie. maître, waiter, barman
• Wine knowledge (preferable but not essential)
• English speaking, fluent in written English
• Driver’s License essential

• Primarily hosting and guest interaction
• Maintain hosting standards
• Be present at all times in the guest areas
• Serve drinks at the bar
• Set up bush functions from time to time
• Liaise between lodges about guest movements
• Work with the team and plan duties together, support where needed
• Be flexible and move between lodges
• Assist in lodge operations when not occupied with guests
• Play your part in ensuring guests get the experience at its best

Salary  R7 285 including accomodation

Live-in basic furnished accommodation (possible sharing)
• Meal allowance over and above salary as well as meals whilst on duty
• Gratuities left by guest