We have an exciting career opportunity for a Head of Digital Channels to join a leading multinational telecoms company at their offices in Johannesburg. You will be responsible to lead and develop the Digital Channels function and manage all Digital Channels i.e. direct, online, mobile & social. This job is pivotal in the overall digital transformation of the company covering fintech and digital consumer facing channels, eCommerce, and capitalize on the efficiencies from this digital evolution.

Your key job responsibilities as the Head of Digital Channels in Johannesburg will include overseeing the development and evolution of the different digital interfaces and presences on different platforms and for both Digital and Fintech products, partners and customers ecosystem. This position will also oversee the constant improvement of both user interface and experience across the different platform and product. The role will be responsible to coordinate and drive digital acquisition initiatives for both digital and Fintech services. As part of the leadership team, you are also responsible to contribute to overall strategic goals, to achieve profitable growth and to continuously improve the operations performance.

Requirements for this Head of Digital Channels job in Johannesburg:

- Minimum of 4 year tertiary degree (Bachelors’ of science, Engineering or related field)
- MBA or Masters (advantageous)
- Minimum of 5 years or more of Senior Management Experience
- Minimum of 3 years of experience in telecommunications, digital marketing, eCommerce sales, digital product management, content, media and/or applications
- Hands on experience in managing, leading and implementing innovative digital products and initiatives
- Deep understanding of the digital ecosystem, players, business models and industry related best practices
- Experience in Digital Channel development and management is advantageous
- Experience with SEO/SEM to drive business results
- Experience in eCommerce and electronic payment business is advantageous
- Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
- Strong analytical skills and data-driven thinking
- Experience with Google Analytics or equivalent is advantageous
- Understanding emerging markets advantageous
- Worked across diverse cultures and geographies
- Pan Africa multi-cultural experience is advantageous
- Willing and flexible to travel within Africa and Middle East
- English speaker. French is a plus

If you meet the above requirements for this Head of Digital Channels job in Johannesburg, please send your CV through. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist