Health Insurance Policy and Products Manager – Bryanston – R50 to R60 000.00

We have a new exciting opportunity available at this dynamic health insurance organisation based in Bryanston. The successful candidate would need to be organised , highly computer literate, analytical and a strategic thinker as well as a strong communicator and demonstrate good leadership skills . This is an excellent working environment and great opportunity for growth both personally and professionally.


Responsibilities
? Provide sound leadership to the policy administration team and take ultimate accountability for quality of all policy documents.
? Develop quality assurance procedures
? Ensure in-house administration system information is accurate i.e. master policy documents, endorsements, statutory notices, documents on behalf of insurers, renewals, new contracts etc
? Create new products on in-house administration system to facilitate new policies
? Update and maintain products on in-house administration system
? Create, maintain, transfer and update client information on in-house administration system
? Update and maintain policy documents
? Activate pay point for new brokers and new client groups on in-house administration system
? Prepare/set all parameters on broker accounts and products, then generate renewal policies for individuals and groups
? Create and update application/claims forms
? Update and maintain brochures
? Draw reports from in-house administration system as required
? Import membership data on in-house administration system
? Update and maintain roles of users on in-house administration system
? Document standard operation procedures
? Evaluate business requirements from time to time and recommend appropriate solutions
? Automate manual processes where necessary
? Monitor in-house administration system performance and quality testing of software changes.
? Liaise with all internal departments regarding queries
? Ensure high quality input and output.
? In-house training of staff to fully utilise in-house administration system
? Take responsibility of CRM – development of specs, testing, training of users, liaison with vendor and internal departments

Requirements
? Matric with Mathematics
? IT Diploma or relevant degree
? At least 5 years work experience in medical or health insurance environment
? A thorough understanding of South Africa’s medical terrain - legislation, growth opportunities etc
? Excellent computer and analytical skills
? Ability to lead/work within an established team
? Customer centric attitude
? Track record of meeting tight deadlines
? Ability to handle multiple simultaneous tasks and to function well under pressure
? Thorough knowledge of information technologies
? Pays attention to detail
? Excellent communication