Hostess - Stellenbosch

We are now in search for a Hostess. This is the ideal position for someone who is well groomed and presentable as well as geared at giving delightful service to guests timeously.

Upon appointment these are some of the roles and responsibilities one has to be suited in for.

Job Description:

Ensure that everything guests will be needing is in order and clean
Estimate wait times for guests
Monitor guest waiting list
Provide a menu for customers and explain the specials
Regularly check the reservation book for next meal reservations
Answer customer’s question accurately
Introduce guests to their servers
Monitor the activities of the servers
Ensure effective and fast delivery service by the servers
Ensure that guests receive quality service

These requirements include:

Certificate in hotel management and hospitality is a plus
Must have a polite and hospitable disposition
Possession of a positive and enthusiastic attitude
Pleasing personality
Excellent communication skills, especially orally
Effective customer service skills
Ability to withstand pressure

If you think you have got what it takes then i'd like to hear from you. Please send us your updated CV with a clear face photo with 3 of the most recent contactable references as well as any or other qualifications.

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