Key Responsibility Areas: -

• Verifying / investigating claims submitted by customers
• Collection of outstanding claim documentation from customers and/or account managers
• Following up with the company branches for all outstanding information
• Registering claims on system
• Telephonic queries
• General office duties
• Timeous monthly, weekly and daily information.
• Daily administration completed for the day.
• Take care of equipment.
• Ensures that workstation and stock is clean and neat.
• Follow up daily telephone calls and respond to mails to clients and branches.
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Discuss and coordinate activities with other departments

Qualifications: -

• Grade 12
• Certificate in Logistics / Warehousing preferred