Job purpose: To Market and sell Funeral insurance products through a service to sell approach. To maintain your customer portfolio and to ensure that all related queries and complaints are dealt with in a professional manner.
Key Result Areas:
Client Development
? Identify and develop profitable new business opportunities and achieving sales targets;
? Develop new sales leads and to build a database of potential clients;
? Follow One Plans standard operating procedures at all times;
? Maintain and grow existing business by cross selling opportunities;
? Develop strong client relationships to enhance and increase sales potential and premiums collected;
? Keep up to-date sales records for all existing and prospective accounts on company IT systems.
? Prepare detailed and professional written proposals and quotations where applicable;
? Professional sales approach is always followed;
? Ensure that your current customer portfolio is satisfied and that all premiums written are collected within the acceptable parameters (Average Collection rate);
? All sales transactions need to be done with the company minimum standards and should any sales be processed, and these legislative and compliance standards was not followed the agent will have to rectify it immediately before any news sales transactions can be initiated. Subsequent disciplinary action can be opposed should the contravention of the compliance standard necessitate it.

Operational Effectiveness
? Achieve telesales, outdoor activations and presentation call time per day
? Be punctual, responsible and diligent in all tasks and duties attended to
? Complete accurate and timely sales administration records
? Submit to the Manager all relevant reports, paperwork and update on all forward sales activity
? Any additional responsibilities as required from time to time
? Comply with company policy and procedures

Competencies required: Knowledge, Skills & Attributes
Knowledge
? Grade 12 with English and a second language
? Literacy - read and write English and at least 1 official language
? Pc Literacy - word, excel, email and internet
? 3 years working experience
? Sales and technical competence essential
? Display an understanding and knowledge of the product and industry
? Meets FAIS Fit and Proper requirements as per legislation
Additional Skills
? Business Writing skills
? Negotiation skills
? Telephonic sales & Etiquette
? Confident communicator both over the phone and in writing
? Strong sales approach including negotiating, handling objections and closing a deal.
? The ability to resolve problems and disputes with clients and arrive at decisions which allow the business to move forward
Attributes
Actively participate in team meetings and use your market knowledge to:
? Sell the products effectively
? Ability to work in team orientated environment and contribute in a positive manner
? Ability to work independently and self-managed
? Initiative and professional always
? Integrity, responsibility and accountability to be displayed during all times
? Ability to meet deadlines within time constraints
? Ability to be effective in a pressurized environment
Succession plan – Sales Executive-Supervisor