Internal Sales Admin - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 29-07-2021 10:44:44 AM
23-09-2021 10:44:44 AM
Sales Administrator required by IT Company based in Cape Town. To serve as the secondary point of contact for customers with queries about products, orders, deliveries, installation, functionality, and benefits. Minimum of 2 years’ experience working as a Sales Administrator or Sales Support Agent in a technology driven or technical environment. Excellent at building and maintaining relationships with potential customers, suppliers, and internal stakeholders

Key Responsibilities:
Receive requests for quotations and effectively source competitive pricing from approved suppliers
Generate quotations to clients with context that is comprehensive to users
Generate and distribute custom-created proposals
Process orders accurately over email and ensure regular telephonic follow ups until order is completed
Maintain regular contact with clients to share status updates on orders/quotations
Liaise with the technical and logistics department to ensure timely deliveries of orders and onboarding of products where necessary
Maintain and update sales and customer records
Create and share monthly sales reports
Monitor the assigned ticketing queue and provide real time responses
Managing stock levels
Adhere to accounting policies and customer payment terms
Ensure sales targets are met and report any deviations
Stay up-to-date with new products and services relevant to the industry

Essential Competencies:
A minimum of 2 years’ experience working as a Sales Administrator or Sales Support Agent in a technology driven or technical environment
Microsoft Office
Excellent verbal and written communication skills
Excellent at building and maintaining relationships with potential customers, suppliers, and internal stakeholders
Understanding of sales performance metrics
Proven track record of achieving sales targets
Experience working in an agile and collaborative team
Wiliness to learn technologies offered by the company
10MB internet connectivity, in order to work remotely

Advantageous Skills:
Experience navigating a ticketing system
Understanding and experience with CRM software
QuickBooks accounting software
IT tertiary level qualification
Sales training or certification
Experience with Microsoft cloud services and similar products
Sales experience with hardware, software and licensing products
Service and product sales experience