Internal Sales / Invoicing Clerk - Cape Town
more than 14 days ago
Location: Epping, Cape Town
Salary range: R10 000 - R12 000 / month (flexible according to experience)
Qualifications: Matric (Tertiary education would be an advantage)
Sage Online Accounting (or similar) experience
Experience: 3+ years of internal sales and invoicing experience (Account Management)
Working hours: Mo-Sa 04:00 - 12:30
Located in Epping, Cape Town, we are a produce wholesaler with a 9-year history of quality supply to a variety of consumers.
We currently have an opening for an experienced Invoicing / Sales Clerk.
The successful candidate will have experience within the wholesale fresh produce industry, understanding seasonality, availability, and variable cost factors.
Our sales team lives in today - when can be done today, is done!
Our sales team lives in tomorrow - planning is everything!
The right candidate must have excellent stock and accounting system and computer skills, be a great communicator, have a positive attitude, be resilient, and be able to work with diverse personalities. We also value a team-oriented personality with high standards and a strong work ethic.
A continuous hunger to satisfy your customer’s needs as a subject matter expert in the fresh produce industry is an absolute must. You will be in constant contact with our buyers, stock controllers, and the rest of the operations team to make sure that you have the correct information for your client at your fingertips. This includes product knowledge, product availability, seasonality, understanding the whole process of out-of-stock sales, fulfillment timelines, and communication about when your client’s order will be ready for delivery or collection.
Anticipating customer needs and steering cost-effective upselling is part of your role. Can you put yourself into your client’s shoes and understand their needs almost better than they do? Are you proactive in communicating, picking up the phone to remind retail stores that they might need items not on their orders, upselling specials, and collecting their next order to ensure seamless and early order completion for the next day?
? Possess extensive and specialized knowledge of the fresh produce selling process and product lines through a wholesale or retail background.
? In-depth knowledge of product selling and accounting principles (debtor management, account management).
? Experience and knowledge of sales policies, processes and procedures.
? Ability to work the required hours/days as business dictates.
? Ability to run your client accounts and those of your sales colleagues with no help (here we can at any point in time cover each other’s duties).
? Sage Accounting skills - for Invoicing and Reporting
? Strong computer skills (MS Office, especially Excel)
? Own transport (lift clubs do not work with our variable hours)
Responsibilities & Duties:
? Daily order processing and invoicing of the correct stock batches
? Daily order compilations and changes according to customer requirements
? Daily communication with clients about in-stock inventory, out-of-stock motivations, inventory rotation, inventory arriving for same-day orders, and all cost and sales price information relevant to the process.
? Daily communication with the stock control department about repackaging, reworking, and possible stock specials to be relayed to customers.
? Daily global view of stock and sales reports to assist in maintaining inventory levels to
maximize sales and minimize spoilage
? Staying up to date with market trends, availability, and seasonality on a daily basis.
? Must maintain the highest level of customer service at all times
? Must be able to work under high-volume conditions with little to no supervision
? Must have excellent attention to detail, with the ability to prioritize and meet deadlines
? Must be systems/computer literate
? Must have excellent negotiation skills and strong problem-solving skills
? Must be a great communicator and have a positive attitude
? Must be resilient and be able to work with diverse personalities
? Ability to communicate effectively and maintain interdepartmental relationships
? Ability to handle difficult customer and even supplier situations when necessary
? Matric (Tertiary Qualification a plus)
? Accounting software - SAGE Accounting (Sage Online) a plus, or similar
? 3+ years’ experience as a wholesale invoicing clerk / internal sales clerk
? Own transport (as working hours may vary)
? Experience in the Fresh Produce Industry is a big plus!
The ideal candidate will thrive in a high-energy workplace, where even next-minute surprises drive you to creative solutions.
You will possess characteristics of good salesmanship including a combination of aggressiveness, friendliness, and honesty. You should be able to think fast, work hard, and make wise decisions in a time-sensitive environment.
You should have flexibility and time management skills to navigate a workplace with competing demands and be able to take advantage of unexpected challenges and opportunities.
The person who fills this position will be representing the company and therefore should reflect our overall business character at all times.
You will intuitively be aware that you are
representing Campbell when you deal directly with clients, and this means the right candidate will demonstrate trustworthiness, authenticity, dependability, and responsibility in all personal interactions and business transactions.
The Work Environment:
? Extended periods of walking, standing, sitting, bending
? Far and near visual ability and hearing
? Fine motor skills: Extensive Writing / Keyboard use
? Extreme temperature changes and weather exposure
? Noisy / loud environment
? Execute tasks independently and autonomously
? Seeing the “bigger picture” while paying attention to detail
? Collaborative interdepartmental communication on all levels
? Maintain concentration / focus on tasks in an extremely fast-paced environment
? Customer service acumen with a hunger for selling and satisfying your client’s needs
? High numerical aptitude
How to apply:
1) Have you worked on Saturdays before (this position requires work on some Saturdays).
2) Have you ever worked ‘abnormal hours’ before – the hours for this position are from 04:00 until 12:30 from Monday until Friday and most Saturdays.
3) Do you have your OWN vehicle available to you to get to work, with a valid driver’s license?
4) Is the salary on offer within the range that you are interested in (R10-12k)?
5) What is your notice period at your current position, ie. When will you be able to start?
6) Do you have any holidays/appointments planned that we should know about?