International Money Transfer Support Agent - Northern Suburbs
Salary Negotiable
Northern Suburbs, Western Cape
Northern Suburbs,
Western Cape
more than 14 days ago
20-10-2020 9:22:12 AM
15-12-2020 9:22:12 AM
Kazang Connect is looking for an International Money Transfer Support Agent - Account Manager. If you fit the below criteria or have experience in a sales support role, please do apply.
Key Responsibilities:
• Interfacing with Key customers to address service queries
• Engaging with individuals internal to Kazang to address service queries
• Training customers on all aspects of key products
• Interacting with product partners respective support teams to resolve issues
• Ensure all elements of Kazang customer journey is run without problems
• Reporting back issues and market feedback to management
Requirements:
• 1-2 years’ experience working in customer service or sales support roles.
• Microsoft Office proficiency i.e. Word, Excel, Outlook, PowerPoint
Education & Qualifications:
• Matric
• Any tertiary qualification
Behavioral Competencies:
• Strong communication skills (English compulsory and one of either Somali, Amharic, Bangladeshi, or other key African/Asian languages all beneficial)
• Key attention to detail
• Outgoing and energetic
• Able to work under pressure
Only successful candidates will be contacted. If you do not hear from us within 14 days, consider your application unsuccessful.