International Money Transfer Support Agent - Northern Suburbs Verfied

Salary Negotiable Northern Suburbs, Western Cape Northern Suburbs, Western Cape more than 14 days ago 20-10-2020 9:22:12 AM
15-12-2020 9:22:12 AM
Kazang Connect is looking for an International Money Transfer Support Agent - Account Manager. If you fit the below criteria or have experience in a sales support role, please do apply.

Key Responsibilities:
• Interfacing with Key customers to address service queries
• Engaging with individuals internal to Kazang to address service queries
• Training customers on all aspects of key products
• Interacting with product partners respective support teams to resolve issues
• Ensure all elements of Kazang customer journey is run without problems
• Reporting back issues and market feedback to management

Requirements:
• 1-2 years’ experience working in customer service or sales support roles.
• Microsoft Office proficiency i.e. Word, Excel, Outlook, PowerPoint

Education & Qualifications:
• Matric
• Any tertiary qualification

Behavioral Competencies:
• Strong communication skills (English compulsory and one of either Somali, Amharic, Bangladeshi, or other key African/Asian languages all beneficial)
• Key attention to detail
• Outgoing and energetic
• Able to work under pressure

Only successful candidates will be contacted. If you do not hear from us within 14 days, consider your application unsuccessful.

Recruiter: Kazang