The IT Analyst Programmerwill report to the Manager: Information Technologyand responsible for supporting/ maintaining and coordinating enhancements to the Microsoft Dynamics CRM and other IT systems, including the training of users and liaison with relevant stakeholders.

Sage experience and Microsoft Dynamics CRM is a must

Analysis, design ,development and support of IT systems;
Specialise in Microsoft Dynamics CRM, Dynamics Portal, Web development , Integration and SQL Database programming
Facilitate JAD sessions;
Implement change control processes;
Provides an advisory service to users and is responsible for internal and external training;
Development of training manuals;
Configuration, upgrade, administration and monitoring of databases and associated software products in support of operational systems and the development environment;
Compilation of testing documentation;
Liaise between internal customers, service providers, business executives and technical subject matter experts to ensure consistent communication and quality of service.
Desired Experience & Qualification

Matric;
Degree in Information Technology or Computer Science;
Certified in Microsoft Dynamics CRM;
3 years’ experience in Microsoft Dynamics CRM and Portal development and support ;
3 years’ experience in C#, JavaScript, Fetch XML, integration using REST API, SQL development,
3 years’ experience in IT systems support and maintenance;
2 years system and business analysis;
2 years customer facing service delivery;
Knowledge and application of IT legislation, policies, procedures and standard.
Understanding of Sage systems