We are looking for an IT Helpdesk Support Technician for a National Company in Port Elizabeth.

Requirements:
Must have at least 3 years IT helpdesk / IT Call Centre experience
IT Qualification / Certification is essential
Matric qualification is essential

Duties:
Provide 1st level technical telephonic support to clients
Helpdesk call logging for incoming calls
Remote online support
Be responsible for hardware and software troubleshooting via remote desktop support tools
Perform 1st line support in the network and server environments
Perform service desk administration tasks on a daily basis
Must have excellent telephonic and customer service skills

Salary: R12 000 – R14 000 ctc per month