Our client, who is a leading IT Service Provider in Bellville, has a new and challenging opportunity for an IT Partner Manager/Project Manager to join the dynamic and busy Services Partnering Team within their clients’ Commercial & Delivery Assurance Division.

The successful individual will be responsible for delivering Partner Management, Business Management, Commercial and Program management with the company’s key partners within the Managed and Professional Services businesses across their International business. The Ideal Candidate will have experience in working in an international business with multiple service lines.

The role is highly varied and will operate across the Group to manage sales opportunities requiring partner outcomes, interfacing with a number of sales, service management and customer solution design teams. This position does not carry line management responsibility, and will have no direct reports.

Main Responsibilities

• To work with Sales, Service Management and Solution Design teams to develop Partner Service outcomes, by developing partner relationships, commercial management of the solution, contract and SoW management.
• To understand, develop, retain and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments.
• To commercially manage the partner eco-system, that drives competitive advantage for our business and provides our customers with long term value. Developing frameworks, agreements and pricing strategies that keep us relevant and competitive in the market.
• To understand and drive the service catalogue across both business and service lines that enable us to drive partner outcomes across the scope of the business, both domestically and internationally.
• Provide regular measurement and monitoring to ensure commercial and contractual risks are mitigated and managed.
• Drive our partner eco-system to deliver Continual Service Improvement, balancing costs and quality appropriate to the service and customer requirement.
• Will be working with a UK & DE team remotely