A well-established IT Firm (Insurance Industry) is seeking a Support Agent for their offices in Ferndale, Johannesburg. The Support Agent will report to the Help Desk Manager.
Minimum requirements:
• MUST HAVE Technical support experience
? Basic T-SQL Querying (Select, Insert, Update and Delete) (1–2 years’ experience)
? Basic understanding of web applications
• Experience within a support environment
• Fluent in English and proficient in Afrikaans
• Good communicator
• Will be advantageous to have the following experience:
? SQL Reporting Services
? SQL Integration Services
• Working hours: 08h00 – 16h30

Duties will include but is not limited to:
• Support users telephonically (Web Application Support)
• User contact and communication (telephonic and digital)
• Create basic reports in SQL
• Level One Support
• Database Querying
• Training

(If you do not hear from us in 5 days, your application was unsuccessful)