Mid to Senior Level IT Support Engineer, with relevant industry certification and minimum 6 years’ IT Support experience in a corporate environment, required to start asap. Position based in Constantia, Cape Town.

Minimum requirements:
• IT Industry qualifications and certifications required
• Minimum 6 years’ IT Support experience in a corporate environment on mid to senior level essential
• Experience in servers, storage, fibre channel, ethernet and wireless networks required
• Hyper-v and vmware, server back-up and replication technologies knowledge required
• Windows Server 2008-2019, Linux, SQL Server 2012-2019 essential
• Hardware infrastructure iro servers, desktops and networks required
• LAN/WAN configuration experience essential
• VOIP Technologies
• MS Active Directory skills required
• Willingness to work outside of business hours and weekends required
• Driver License and own transport required.

Responsibilities:
• Local and remote installation, configuration and support of datacentre environments
• Local and remote 3rd Tier support of users and system platforms
• Support and configuration of cloud services – AWS, AZURE,Office 365, Sharepoint Online
• Installation, configuration and maintenance of system hardware and software
• Offer daily IT operations, desktop and server system support
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues
• Assist in resolving IT issues
• Ensure network backup operations are successful
• Ticket resolution and follow-up
• Liaising with vendors
• IT Administration
• Monitor ongoing operations