IT Support Technician in Cape Town:
The right candidate must be able to build and restore old Laptops. Have some networking experience, be familiar with loading software on laptops and be able to do your everyday desktop support.

If you think you fit the above and below description, apply now!

Responsibilities of the role include:
• First line Level 1 and 2 end user support
• Implementing business solutions on Microsoft platforms
• Assisting in researching and implementing new technologies
• Performing on-site and remote software/hardware support
• Hardware upgrades and troubleshooting.
• Configuring Laptops for new hires and existing staff.
• Configuring access to network resources, e.g. shares, printers, internet, and email
• General audio and video troubleshooting.
• Assisting with engineering and implementing IT projects.

In order to be considered for the position, the following requirements must be met:
• Matric
• Relevant tertiary qualification advantageous.
• A+ and N+ Certifications advantageous.
• Proficient in English Written and verbal.
• Excellent clear and comprehensible communication skills
• 1-2 years IT support experience preferred
• Microsoft Windows 10 desktop platforms, Microsoft Windows 2008 server platforms, and Microsoft Office 365.
• Autotask or similar ticketing system experience.
• SolarWinds experience advantageous.
• Basic understanding of computer networks (DNS, DHCP).
• Understanding on repairing and building laptops from scratch - including loading all required software, both OS and applications.

If you do not hear from us within 14 days, consider your application unsuccessful.