Desktop Support

-Application installation and configuration
-Application issues troubleshooting
-Desktop maintenance and backups
-General desktop support
-Device setup and configuration

Network Support

-Troubleshooting system and network problems and diagnosing and resolving hardware or software issues
-Configures computer networks
-Setting up new user accounts and profiles and dealing with password issues
-Inspect LAN/WAN infrastructure and fix minor or major problems/bugs
-Monitoring and maintaining computer systems and networks

Server Maintenance

-Set up hardware and install and configure software and drivers
-Arrange maintenance sessions to discover and mend inefficiencies
-Perform regular upgrades to ensure systems remain updated
-Manage security options and software in computers and networks to maintain privacy and protection from attacks

Candidate Requirements

-3 year I.T qualification
-Comptia A+ and N+
-2 years experience