KEY ACCOUNTS MANAGER
JHB
PHARMACEUTICAL / SUPPLY CHAIN / DISTRIBUTION

Leading Pharmaceutical Distributor seeks a suitably qualified / experienced Key Account Manager to join their dynamic Team.

The successful candidate will be responsible managing the processes and resources that improve, grow and retain key clients through the successful implementation and management of client contracts, contributing to operational effectiveness, client satisfaction, reduced risk, profitability and compliance to relevant policies and regulatory requirements

Key performance areas

• Publish monthly client dashboard reporting on key performance indicators
• Publish internal monthly review report to EXCO per client containing key information.
• Manage monthly review meetings and ad-hoc meetings as required by the client
• Orchestrate and lead interdepartmental interactions in support of the client.
• Ensure the administration related to the clients are up to date and in an exemplary and professional manner.

Minimum Requirements:
• Matric
• Relevant sales or marketing qualification
• At least 5 years’ experience in the Pharmaceutical Industry in a senior level / management capacity
• Have a proven sales and marketing background.
• Must have experience in and solid knowledge of the pharmaceutical supply chain / warehouse / distribution environment
• Be able to communicate with Customers and Clients at senior levels in their organisation.
• Self-starter who is able to develop relationships and engender transparency
• Able to work accurately under pressure
• Proven ability to solve problems by engaging key stakeholders
• Be accountable to internal and external stakeholders
• Must be proficient in Microsoft Office including Excel, Word and PowerPoint (intermediate to advanced level)
• Analytical skills, attention to detail
• Excellent verbal and written communication skills
• Fluent in English
• Client centricity
• Improvement orientation