Lead Generation/Customer Service Administrator - Cape Town
more than 14 days ago
01-02-2022 10:16:50 AM
Lead Generation/Customer Service Administrator
Western Cape, Cape Town, Table View/ Blouberg/ Milnerton
R 8 000 – R 10 000 neg. basic.
A bustling and popular Motor Dealership is looking for a young, vivacious and switched-on person to join their well-structured team.
Responsibilities will include; handing incoming enquiries regarding vehicles, loading the details onto the CRM system and those leads will be passed to the sales staff, making outgoing calls, to existing customers to find out if they would like to trade in their old car for a brand new one, as well as other ad-hoc duties.
We are in need of a fully bilingual individual with a go-getting attitude, impeccable telephone manners and good negotiation skills that comes from a customer service, motor industry or call centre background, coupled with an understanding of CSI Matrix.
You will need the following documents, experience and skills to apply.
• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving
• A copy of valid Drivers License
• A recent photograph of yourself
• Names and contact numbers for at least 2 References
• Customer service, motor industry or call centre experience
• Fully Bilingual (English & Afrikaans)
• An understanding of CSI Matrix.