Synopsis
A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in Gauteng

Job Description
The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.

Qualification and Experience
A relevant NQF 5 qualification or equivalent thereof
Previous administration and learnership experience advantageous
Own vehicle and driver’s license
Roles and Responsibilities

Support the induction process:

Ensure learners are informed of the induction
Induct learners on the Code of Conduct
Arrange relevant work readiness training

Academy Support

Check learner attendance daily and give feedback to the Academy Coordinator.
Collect and check learner attendance registers, leave forms and notes on a weekly basis and complete attendance register checklist.
Assist with Learner HR administrative tasks.
Receive and check training material delivered by supplier and distribute to facilitators.
Assist with ordering staff stationary.

Assessment Centre Maintenance

Maintain Assessment centres according to QMS.
Keep assessment centre neat and organized.
Ensure all files comply with QA requirements (i.e. sticker system).
Ensure access to assessment center is controlled and all files removed are logged.
Sign out PoE files to appointed Assessors and Moderators.
Archive all documentation after external moderation.
On-going management of hosting relationship

On-going learner management
Attendance - ensure there is a system/ process in place for timeous reporting on attendance
Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client’s HR requirements with the help of the SDM
Pscyo-social support - Arrange for learner’s support when necessary
Support workplace mentors on client sites including up-front and on-going coaching
Site sensitization (reasonable accommodation)
Behavioural observations support
Logbook support
Regular site visits
Attend client and host employer meetings as required
For Academy Sites
Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
Quarterly site visits
Adhoc support where required

Reporting on learner progress:

Document Site supervisor feedback
Record Learner attendance & progress according to client specifications
Take pictures and/or document learners performing tasks where necessary