Job Title LISP Administrator
Location Bellville

Employment Permanent

Purpose statement
To provide daily and monthly administrative support to ensure that a high standard of quality is maintained in operational processes related to servicing clients.

Reports to (Primary Reporting Line):
Head of Fund Administration

Secondary Reporting Line:
Head of Client Services

Subordinates:
None

Duties
• Managing the LISP Mailbox
• Investigating LISP queries as they come in and providing statements to LISPs
• Opening of LISP Client Accounts
• Adding Funds to LISP Platforms and ongoing maintenance of accounts which includes completing the fund loading templates and sending to the LISP contact with all required information needed to load the funds on the LISP platform. Managing and staying on top of the process.
• Following up and keep track of the loading of funds on platforms
• Managing the LISP Relationships
• Keeping record and maintaining records of what funds are on the LISP platforms
• Logging of LISP queries on Silica AWD and following up on them until they are successfully resolved
• Completing and confirming audit confirmations for Auditors
• Coruscate
o Loading Funds on Coruscate and managing the Fund Database
o Obtaining and loading the month end data on Coruscate
o Managing User Access
o Communicating with Partners on the data
• End to End managing the Ballot process to LISPs
• End to End process of Fund Change notifications to LISPs
• Loading funds and managing fund changes on Silica
• Fund amalgamations
• Statements and queries to LISPS
• Managing Finswitch linking
• Refunds to clients from our bank accounts
• Adhoc LISP related duties
• Rebate Calculations, checks and maintenance
• Ad-hoc
• Client services mailbox – queries and statements
• Back Up to Client Services Administrator

Job Evaluation Criteria
Formal Education
Matric

Experience:
Understanding of collective investments
3 yeasr experience in similar type role
Critical Competencies
Knowledge
Computer literate in Microsoft Office, particularly Excel
Knowledge of the investment industry
Good numeracy
Excellent communication skills (verbal and written)
Financial Services industry, specifically Asset Management


Skills and attributes
Accuracy and attention to detail
Reliability
Pro-active (self-starter)
Team player
Analytical
Professional
Planning and organizing
Presentation & communication skills
Problem solving & analysis
Able to use initiative
Creative
Ability to work in a pressurized, fast paced environment
Time Management

Only shortlisted candidates will be contacted