Lodge Manager.

Exclusive award winning 5* Game Lodge Waterberg Biosphere - Limpopo Province

To manage the lodge that Guest expectations are exceeded and budgeted profit margins are achieved.

To ensure the efficient, effective and professional management of all departments.

To design and implement personalized guest experience.

An excellent company image is to be projected as well as ensuring continued growth of the lodge.

REQUIREMENTS – QUALIFICATIONS AND SKILLS
? Grade 12 (essential)
? Degree or Diploma in Hospitality Management (advantageous)
? At least 3 years’ experience in a similar position
? Previous 5* experience essential
? Strong F&B background
? Excellent knowledge of overall hospitality operations
? Own reliable form of transport and valid driver’s license
? MS Office Suite

Lodge Management.

- To maintain and ensure the good will of the Group's brand at property level
- To be a key ambassador of  the Game Lodge Group and its brands including hosting Site Inspections, communicating with the market and hosting Journalists
- To ensure the developed set of the Game Lodges and property standards are upheld and maintained
- To ensure effective departmental meetings take place, accurate minutes are taken and follow ups completed
- To assist in the event that one of the HOD positions is vacant
- To keep the property innovative in its Guest experience and up to date with both competitor offerings and current trends in the hospitality industry
- To be readily available to deal with all Guest queries and complaints.

Key Focus Areas

Lodge Management

HR Management

Development & Staff Management

General Service & Guest Care

Leadership

Financial

Salary R 10 000 - R 12 000 including accommodation & company benefits