Lodge Manager | Kruger National Park | 5 Star Lodge

We are looking for experienced LODGE MANAGER to join the team of a well-known, luxury lodge located in Kruger National Park.

The LODGE MANAGER is responsible for managing the assigned departments to produce a consistent, high quality Guest experience, providing a courteous, professional, efficient and flexible service consistent with the property’s policies and procedures, to maximize Guest’s satisfaction.

Key Focus Areas of Lodge Manager:
Work hand in hand with the Head of Departments to oversee the daily operations of the Lodge
Meet with the General Manager as required and update on the Lodge’s operations
To be readily available to deal with all Guests’ queries and complaints. Responding to complaints to be dealt in pleasant, constructive manner always, using the feedback as a learning experience and platform for constructive discussion
Ensure lodge property standards are upheld and maintained
Endure the stock control, stock stake and requisition procedures are strictly followed according to par levels and company standards, ensuring accuracy
To ensure that the department operational budgets are strictly adhered to
To review monthly forecasts and schedule resources accordingly
Maintain discipline in the departments according to company standards, address deviations according to disciplinary company standards
Ensure adherence and understanding of Fire, Hygiene and Health and Safety (OHS).
Requirements – Qualifications and Skills:
Grade 12 and Diploma in Hospitality Management
Valid code 10 driver’s license
Sound experience in Private Game Lodge environment, especially hospitality
At least 5 years of experience in a similar position
Sound knowledge of MS Office Suite (Administration and Financial Competence)
Knowledge and experience of overall hospitality operations mainly in Housekeeping and F&B Departments
Strong leadership and management skills with excellent communication skills and very well spoken
Confident team player with positive attitude, enthusiasm and emotional control
People skills – tolerance, patience and care.
Start: ASAP
Salary package for Lodge Manager:
Full package will be discussed during interviews
Live-In position
All meals
Additional benefits

To apply for Lodge Manager | Kruger National Park | 5 Star Lodge, please send your CV in WORD document, with recent photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs, lodge and teachers placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!