Well Established Doctors Room Practise in Cape Town is looking for an experienced Medical Receptionist Personal Assistant with medical aid and hospital experience.

Salary: R 15 000 – R 20 000 able to work Flexi time & 08:00am to 12 on Fridays

Min Requirements
• Must have matric
• 10+++ years plus experience in Medical Reception (only candidates with previous medical administration experience must apply)

Requirements / Duties:
• Will be the face and the voice of the practice
• Must have excellent telephone etiquette and communication skills
• Must be able to deal with demanding patients and doctors and equinity
• Must be computer literate
• Must be able to coordinate arrangements between doctor, medical colleagues, the hospital, the radiology service and the pathology labs etc.
• Must be scrupulously honest
• Screening of all irritating trivial calls before redirecting to the doctor
• Be able to recognise when a call is important or an emergency and redirecting it correctly
• Ability to converse and correspond comfortably and competently in English and Afrikaans is required
• An excellent command of spoken and written English is essential
• Be able to investigate patient queries regarding various labs and practices and negotiate with medical aids
• Be able to organise and coordinate hospital admissions on behalf of the patients if requested and required
• Will have to be able to handle the consultations payments for the day received from patients
• Required to invoicing, receipting and billing of major surgeries and hospital stays
• Interacting with the practice accountant and the receiver of revenue
• Be able to have a sympathetic attitude towards patients as they tend to offload on the person that answers the phone