NATIONAL TECHNICAL MANAGER | ISP / Telecommunication
STELLENBOSCH
MARKET RELATED SALARY

Telecommunications | ISP Leader is recruiting for a National Technical Manager to join their rapidly growing team!


• The National Technical Manager is responsible for the coordinating and executing the National Technical Strategy and Budget for Operations from start to finish, and accountable for the implementation of Policies, Standard Operating Procedures and Best Practices within Branches.
Key Performance Areas would include, but are not limited to:
Operational and General Management:
- Design an Infrastructure implementation plan and ensure the maintenance and oversee execution within branches
- Implement and manage NMS Systems as put forward by the Head of Systems.
- Report on the health of the infrastructure on a regular basis
- Oversee regional NOC components ensuring the upkeep and management of the infrastructure
- Ensure sound communication of Procurement requirements to the National Operations Manager
- Develop a Procurement and Asset management processes for implementation within the branches
- Ensure the sound management of the Technical Stream
- Accountable for the Implementation and Standardization of all Hardware Infrastructure, Wireless and Fibre.
- Ensure that the Infrastructure, NMS Systems, NOC, Procurement, Stock and Training processes run smoothly
- Ensure Low Cost and High Uptime on the Network and Infrastructure
- Ensure regular feedback to the NGM on the progress with the implementation of the National Strategy as well as challenges faced and proposed solutions.
- Report and give feedback to Companies Management and the NGM on policy, planning and strategic issues.
- Make important policy, planning and strategy decisions.
- Develop, implement and review operational policies and procedures.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Work with Exco to determine values and mission, and plan for short and long-term goals.
- Identify and address problems and opportunities.
- Build alliances and partnerships with other organizations and suppliers.
Growth and Budget:
- Accountable for the expansion of the Companies Infrastructure, Backups and Redundancy in line with the Board approved budget and forecasted growth.
- Implement the Companies National Infrastructure, Backup and Redundancy strategy.
- Assist with the drafting of the National Infrastructure, Backup and Redundancy budget.
- Manage and report to the National General Manager on budget items such as capital expenditure, as per the companies approved Delegation of Authority.
- Oversee budgeting, reporting, planning and auditing.
Leadership :
- Provide inspired leadership for the organization.
- Promote and drive Companies culture and values within the Branches Drive performance management within branches as per the companies Performance Management guidelines.
- Assist HR with recruiting when necessary.
- Design skills matrix for Technical staff to ensure optimal performance
The successful candidate must have the following experience/skills: -
- At least 5 years business and technical experience or technical experience within telecommunications sector will be advantageous
- Able to travel 20% - 30% of the time if needed
- Working knowledge of Microsoft office products & Datatill
- Proven record of leadership, decision making and people management skills
- Experience in planning and budgeting
- Sound knowledge of business process and functions (Finance ,HR ,Procurement ,Operations)
- Strong analytical ability
- Must have excellent verbal and written communication skills
- Must have problem solving aptitude
Qualifications
- Managers at this level are expected to hold at least a Bachelor's Degree, but preferably a Master's Degree.
- Degrees in accounting, finance, economics, business, and management offer prospects and advantages.