Network Support Engineer - East London Verfied

Salary Negotiable East London, Eastern Cape East London, Eastern Cape more than 14 days ago 04-05-2021 10:38:47 AM
29-06-2021 10:38:47 AM
Renowned Company in East London is looking for an experienced Network Support Engineer to join their team.
Purpose of the Position:
The successful incumbent must demonstrate excellent skills in the Network Administration arena including both LAN and WAN. They should be a professional individual, with excellent communication skills, who strives for excellence in all that they do. While being process orientated, they will be a team player who believes in supporting clients and colleagues alike in achieving the necessary improvements. They should work well both in and out of supervision.

Requirements
Matric or Grade 12 or NQF4
Information Technology - national diploma or bachelor’s degree (optional)
Relevant qualifications/certifications in networking / hardware
Driver’s license minimum code 08

Required Experience:
Minimum of 5 years relevant technical experience in the networking environment with demonstratable skills
Good Technical understanding of both Local and Wide area networking
Microsoft Networking Services (Active Directory, DNS, PKI, DHCP)
Fortinet / Cisco desired
Network devices (servers, routers, firewalls)

Special Requirements:
Network administrator tools (WinSCP, Putty, Wireshark)
Microsoft Office Suite (Word, Excel)
GOOD KNOWLEDGE OF FIREWALLS (FORTINET)
Ticketing systems (Jira)

Duties & Responsibilities
Solution Design
Planning infrastructure design and implementations
Consulting with clients to specify requirements and design solutions
Recommend improvements to existing solutions
Fully understand a VPN configuration, support and design
Equipment
Implement Infrastructure under change control processes
Configuration, maintenance & management of installed equipment
Pro-actively plan and install upgrades, releases, and device firmware upgrades.
Documentation of configurations
Support
Providing technical support to both internal and external client/remote sites
Monitor all networks / identify problem areas
Manage and respond to support tickets timeously
Troubleshooting and resolution of issues
Monitoring performance of networks
Working with IT support personnel
Providing network administration and support
People Skills
Working with Service Providers
Ensuring that maintenance contracts are in place
Liaison with clients in a professional manner
Excellent Communication skills with clients
Security
Ensuring that the environment is secure from external threats
Sound understanding of firewalls and configuration
Anti-virus installations / monitoring
Threat detection and analysis
Understanding of certificates
Overview
Evaluate industry trends and assist in implementing standards and best practices.
Produce relevant reports for internal management
Provide costing into budgets for projects and CAPEX
Documentation to reflect all processes and procedures
Define network policies and procedures

Salary is negotiable