NOC Engineer - Cape Town

2020/06/19 3:47:10 PM
A gaming company have an exciting job opportunity for a NOC Engineer to join their team in Cape Town. You will administer the Online Gaming platform and monitor and report on a 24x7 basis. If you have previous experience in a Technical Support or a similar role, this job could be perfect for you!

Your key job responsibilities as the NOC Engineer in Cape Town will include:

- 24x7 proactive monitoring and support of the live and pre-production infrastructure
- Investigate and react to any live issues that might arise
- Prepare and take part in the periodic release of new software
- Act as an escalation point for issues flagged by customer support
- Partake in the design and implementation of new setups

Requirements for this NOC Engineer job in Cape Town:

- Previous experience in a Technical Support or similar role
- Good communicator with a natural aptitude for dealing with people
- Familiar with Linux-based systems and has basic Linux CLI and sysadmin skills
- Ability to work harmoniously in a team environment
- Attentive to detail
- Works well under pressure, quick to learn and able to deal with a wide range of issues
- Good analytical skills and able to collate and interpret data from various sources
- Positive, confident and able to work on own initiative
- All-rounder with very good general IT Knowledge and Web-N-Tier technologies
- Knowledge of TCP/IP and Virtualisation technologies
- Knowledge of Docker/Kubernetes advantageous
- Monitoring and Alerting (Zabbix/Cacti/Nagios/Grafana)
- Database Administration Experience (Mysql/MongoDB)
- Log Analysis and faultfind, i.e. Splunk, Kibana, Elasticsearch

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