NOC Manager - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 24-04-2020 3:49:27 PM
19-06-2020 3:49:27 PM
A gaming company have an exciting job opportunity for a NOC Manager to join their team in Cape Town. You will administer the Online Gaming platform and monitor and report on a 24x7 basis. Does this sound like the perfect challenge for you? Keep reading!

Your key job responsibilities as the NOC Manager in Cape Town will include:

- Take responsibility for the day to day operation of the NOC team, providing overall guidance and supervision
- Ensure that the team can meet the demand and respond in a timely manner to system anomalies and outages
- Develop the NOC team and create synergy with other cross-functional teams to achieve common business goals
- Ensuring the right environment is in place so that staff are effectively mentored, developed and trained
- Develop and own the processes and procedures used by the team, based on industry best practice
- Ensure all standard operating procedures/processes are well documented and up-to-date and accurately reflect the day to day running of the NOC team
- Organise and prioritise workload
- Conduct team reviews and be responsible for personal and career development of team members

Requirements for this NOC Manager job in Cape Town:

- Take responsibility for the day to day operation of the NOC team, providing overall guidance and supervision
- Ensure that the team can meet the demand and respond in a timely manner to system anomalies and outages
- Develop the NOC team and create synergy with other cross-functional teams to achieve common business goals
- Ensuring the right environment is in place so that staff are effectively mentored, developed and trained
- Develop and own the processes and procedures used by the team, based on industry best practice
- Ensure all standard operating procedures/processes are well documented and up-to-date and accurately reflect the day to day running of the NOC team
- Organise and prioritise workload
- Conduct team reviews and be responsible for personal and career development of team members