Norwegian speaking Airline Service Specialist - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng 10 days ago 29-07-2022 2:40:01 PM
We have an exciting job opportunity for a Norwegian speaking Airline Service Specialist to join a leading international airline company at their offices in Johannesburg, South Africa. You will have one of the most important roles in their company being the link between their passengers and their clients. You are in charge to create a link between cultures, go beyond today’s problems to find tomorrow’s solutions, and support the customers with precision and reliability.

Your key job responsibilities as the Norwegian speaking Airline Service Specialist in Johannesburg, South Africa will include:

- Handling customers’ requests by both phone and email
- Delivering top-quality service for their customers in selected languages
- Providing additional information regarding compensations, additional services, and similar
- Ensuring that passengers have perfect pre-flight service and after-flight care
- Establishing and managing positive relationships with customers as well as co-workers and supervisors
- Working in collaboration with other departments/entities from all around the world
- Maintaining the booking and other related systems

Requirements for this Norwegian speaking Airline Service Specialist job in Johannesburg, South Africa:

- Advanced level of Norwegian and English language written and spoken
- Permanent residence permit or South African ID holders only
- Willingness to communicate and help customers, willingness to go the extra mile
- Professionalism, accuracy, punctuality, responsibility, and team spirit
- Previous experience in customer service is a plus, but not necessary